Technical Support Page

Technical Support Request

Note: Claims are no longer accepted through this site. To submit a claim, please go to

Support Request Agreement
I verify that I am the client/purchaser of this property
  Yes, I am the client/purchaser of this property
Contact Info
First Name
Last Name
Day Phone
Evening Phone
Property Info
Zip/Postal Code
Inspection Date
Closing Date
Possession Date
Issue Details
When did you first notice the issue? *
What was the date of your final walkthrough prior to closing? *
Was the issue apparent at the final walkthrough? *
Have you consulted with a contractor on this issue? *
Details of Contractor Consultation

Upload Detailed Diagnosis/Estimate from the Contractor(s):  
Was the home sold with a Home Warranty in Place? *
What is the Name of Home Warranty Company?
Do you currently occupy the dwelling? *
Was the home ever Bank Owned? *
Was the home ever sold "As-Is"? *
What did the Seller's Disclosure say about this issue?
Upload copy of seller's disclosure here:  
Upload copy of Inspection Response here:  
What is the issue that you are experiencing?
Support File(Pdf/JPG/Doc) 1:  
Support File(Pdf/JPG/Doc) 2:  
Support File(Pdf/JPG/Doc) 3:  
Support File(Pdf/JPG/Doc) 4:  
Support File(Pdf/JPG/Doc) 5:  
Support File(Pdf/JPG/Doc) 6:  
Please allow 3 - 5 business days for a response. While awaiting a response please do not engage with a contractor to remedy the issue. Doing such may violate the terms of your limited warranty.